Frequently Asked Questions

SEND (Special Educational Needs & Disabilities) support is the extra help children may need in school if they have learning differences, developmental needs, or conditions that make learning more challenging. This might include extra adult support, adapted lessons, or access to therapies.

Our fees vary depending on the services requested. Please contact us for more information.

You may notice your child struggling with schoolwork, becoming anxious about going to school, finding social situations difficult, or coming home exhausted or upset. If your child’s needs go beyond what their teachers can support day-to-day, they may benefit from SEND support.

Our focus is on empowering parents giving you the knowledge, confidence, and strategies to support your child at home and advocate for them in school. While we don’t deliver direct interventions to children, our resources and strategies are designed to benefit the whole family.

Yes. We can guide you on what evidence to collect, how to frame your child’s needs clearly, and what to expect at each stage. We can also help you prepare questions and strategies for review meetings.

Yes. We provide one-to-one parent consultations where you can discuss your child’s needs in detail and get personalised advice and strategies.

We can’t always be present in person, but we can prepare you for meetings, help you write notes or questions, and debrief afterwards. In some cases, we may be able to attend virtually.

We’re based in Cornwall, but most of our services are available online, meaning we can support parents across the UK.

We offer a range of support packages at different levels, from free resources to one-to-one consultancy. Prices vary depending on the service, and we always aim to make support accessible and transparent.

Listening, validating their feelings, and building in rest are key. We encourage parents to balance school demands with safe downtime and to advocate for reasonable adjustments in school.

we are very flexible with our working hours and recognise the need for evenings and weekend appointments.

you can contact us via our website / email...info@thesendcompass.co.uk or our social media ..The Send Compass.

This is more common than many realise. The first step is to understand the why  often it’s anxiety, unmet needs, or exhaustion. We help parents frame this to schools as a need for support, not “bad behaviour.”

Absolutely. Many parents feel isolated and overwhelmed. Our consultations, resources, and community are designed to support you as much as your child, because you can’t pour from an empty cup.