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“The SEND Compass came at the exact moment I was about to give up. I felt completely alone after years of being told my son was just ‘naughty’ or that I was too soft. Emma reminded me that I know my child best, and she gave me the language and knowledge to back it up.
It’s not just information she gives it’s care. Every conversation left me calmer and more hopeful. I’ve seen such a change at home too fewer battles, more connection, and a sense that we can breathe again as a family. I’ll never forget the relief of hearing, ‘you’re not imagining this, and you’re not failing.’ That sentence alone lifted years of guilt off my shoulders.”*
— Parent of 10-year-old with PDA, Oxford
“I was drowning in paperwork and jargon, terrified I’d miss something important for my son’s EHCP. Emma broke everything down step by step and helped me organise my thoughts. She even gave me template letters and checklists so I knew exactly what to say and when.
What made the biggest difference, though, was Emma’s warmth. She understood what I was going through because she’s lived it herself. That made me feel safe and less ashamed. Now I don’t panic every time the phone rings from school I have a plan, and I finally feel like I can advocate for my child.”*
— Mum of autistic 9-year-old, Devon
“Before finding The SEND Compass, I felt like I was screaming into the void. The school kept telling me my daughter was fine, even though every evening she came home in tears, melting down for hours. I doubted myself constantly and felt like a bad parent.
Emma not only believed me — she helped me understand masking, burnout, and how girls present differently. With her guidance, I wrote to the school using clear language from the Code of Practice, and suddenly they started listening. My daughter now has the right adjustments in place, and most importantly, she feels understood.
The SEND Compass didn’t just change my daughter’s school life, it gave me back my confidence as her mum.”*
— Parent of 12-year-old girl with ADHD
Emma just ‘got it’. For the first time I didn’t feel judged or dismissed — I felt heard, supported, and guided with clear steps. The SEND Compass has been a lifeline.”
— Mum of 6, Wiltshire
I walked into our first call completely overwhelmed. I walked away with hope, clarity, and a plan I could actually follow. Emma’s advice is practical, realistic, and rooted in lived experience.”
— Dad of autistic teen, Devon
3.
The SEND Compass gave me the knowledge and confidence to finally challenge the school and get the support my child deserves. I don’t feel alone anymore.”
— Parent of 18-year-old with ADHD & ASD,PDA , Somerset